No. There is absolutely no registration or joining fee. You only pay for the products you order, with margins built into the wholesale pricing.

Minimum order values vary by business type and are discussed during onboarding. We keep them accessible so partners of all sizes can get started comfortably.

A GST number is preferred but not mandatory at the application stage. You can provide it later during onboarding if you have one.

Yes, online marketplace selling is permitted. We provide product images, descriptions, and A+ content to help you list effectively. Brand pricing guidelines must be followed.

Our team reviews applications within 2 business days and reaches out via phone or email to discuss next steps.

Partners get access to a full digital asset library — product photos, videos, social media creatives, and print-ready banners. Higher-tier partners also receive physical display materials.

No mandatory targets for standard partners. You order at your own pace. Targets are only relevant for exclusive territory distribution arrangements.

Manufacturing defects within the warranty period are replaced. UTRAX handles the warranty process directly so your customers are covered and your business is protected.

All new partners start on a prepaid basis. Credit terms may be extended to established partners after a track record of consistent orders is built.

Warranty is linked to the original order. If a product was received as a gift, the original order ID and email address used at purchase are needed to verify warranty.